Today our relocation agency accompany’s more than 200 employees annually who are relocated to the Nord-Pas de Calais region in Lille and elsewhere in France.
PASSNORD Relocation agency belongs to a network of Relocation agencies, all adhering to a professional code of ethics.
Caroline Miquel, co-founder of PASSNORD Relocation, has found herself in this situation on many occasions in France and abroad :
« Whether in France or abroad, I spent a lot of time and an enormous amount of energy to understand where I was going to live, what was the local culture like, to gather a minimum amount of information that would allow me to make the best choices for my family and myself.
It’s very stressful and it takes a huge amount of time that handicaps your ability to be efficient.…
Whenever I relocated somewhere I needed to invest in my new job more than ever.
I needed to rely on someone who knows the area who is smart, welcoming and who knows the ins and outs.
I need to find someone who would facilitate the coordination of my relocation, help me choose the right accommodation according to where I work, help me choose the right schools for my children according to my families expectations, unburden myself as much as possible from all the inevitable paperwork each move brings, save me time by going straight to the source of the bureaucracy, …
No, it isn’t a pointless investment, on the contrary. Over the various moves, I realized how important it was to gain time to be successful when taking over a new job, how important it was to lighten my head from all these administrative tasks and to concentrate on the job I had been asked to do, how it was important to feel that my family were serene because we were being helped each step of the way.
That’s why I created my own relocation agency. A business born in the United States and brought to France in 1978. I worked for 13 years in Paris and since 2000 in the North of France. I have accompanied many expatriots, arriving, relocating from practically all countries around the world and around France. Each time, I saw the benefits gained from a relocation that is logistically well organised accompanied with a personal touch.
It’s also a real pleasure to feel that an employee is reassured and comfortable after living through a speedy relocation, to see a senior employee, whose expectations for him and his family were understood and met during this very difficult moment, express genuine recognition, to work closely with the relocated employee’s spouse to then see her smile after long moments of stress and anxiety…
I believe in this service because a relocation is a step that must be successful to be effective professionally and to ensure the family is well integrated. I believe in this service because it brings a real personal touch to give an extra special welcome so the person feels good both alone or with the family, is able to find peers, can understand the local community, and the customs. If my family feels good, then I feel reassured.
The word ‘Welcome’ has never been more important for me as it is today
I therefore attach great importance to share these values, this closeness, this sense of service with the PASSNORD Relocation team.
Hence each time someone is supported through their transition with PASSNORD Relocation they will sense this feeling.
We are therefore extremely proud to be recognized for what we bring to an employee, his family, the student, and to each person who moving to France. »